Yucheng Technologies, a leading IT and outsourced service provider to the Chinese banking industry, has won three contracts to provide call centre solutions and implementation services for China Construction Bank, one of China's the top four commercial banks. The three contracts are valued at RMB 67million, and the projects are expected to be completed by the end of this year.
The company will help China Construction Bank with its call centre integration in five provinces, as well as the upgrading and expansion of its national credit card call centre.
"We are excited to further develop and strengthen our working relationship with China Construction bank," stated Weidong Hong, CEO of Yucheng. He added that "Chinese banks have been making great efforts to develop non-branch customer channels, such as online banking and call centres, in order to better serve their customers, reduce cost and improve efficiency. China Construction Bank is one of the pioneers in making this financial technology push toward e-customer platforms".
Shares of Yucheng Technologies were boosted by the announcement, gaining USD1.31, or 13.7 per cent, in electronic pre-market trading.
News & Interviews 
(0 vote)
